RETURN & EXCHANGE POLICY

RETURNS:

We hope you will love everything you order, but in case something isn't quite right, we accept returns within fourteen days after receiving your original order.  Adhesive Velcro squares cannot be returned once the backing paper has been peeled off. We can only accept returns of the adhesive Velcro squares as a complete set of 7. 

You will be refunded the cost of the merchandise, excluding shipping costs. 

Please allow up to10 days for domestic returns to be processed and International returns may vary depending on the country. 

Return shipping must be purchased by the client and will not be refunded or credited in any way. 

Please contact us at admin@calmbeecreations.com for the return form and return authorization number before shipping any returns to the address supplied on the return form. 

 

International Returns:

As Calmbee Creations is not liable for the loss of the item being returned, we recommend sending your parcel with a traceable service. Please use your international postal service if you are mailing from abroad.

Shipping fees, duties and taxes cannot be refunded.

  

EXCHANGE POLICY:

We are not able to issue credit notes so please return and repurchase. 

Please return any un-wanted items following the steps and terms of return items above. 

A refund will be given and you may place a new order.

  

Failed Delivery:

In the event of a failed delivery attempt by courier, a refund may be given excluding shipping charges.