SHIPPING AND DELIVERY

Domestic Shipping 

All Australian domestic orders are dispatched via Australia standard parcel post or Express parcel post. Please note shipping times are additional to the dispatch time stated.

 

Expected delivery times:

Australia standard parcel post - within 2-6 business days

Australia express parcel post -  Next business day

 

International Shipping 

 

Shipping rates and delivery times vary depending on the country. Please note, we do not ship to all countries and highly recommend using a business address for delivery. If your country is not included in the "estimate shipping and tax" drop down menu, then please email us at admin@calmbeecreations.com to inquire if shipping is available.

 

Dispatch Time

We aim to dispatch orders within 2-5 business days after purchase. Customers will be notified of any dispatch delays.

 

Duties & Taxes

There is no GST charged on international orders.

 

We maintain price parity between local and offshore customers.

 

There are additional charges for the handling of international orders.

 

All products are sold on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. Please note that many countries have specific import restrictions on certain products or materials and it is the responsibility of customers to check local customs regulations before placing an order for shipping outside Australia. Calmbee Creations does not offer any assistance in this process.

 

 

Delivery Address

We recommend customers provide a secure delivery address, for example, your place of employment. Calmbee Creations is not responsible for lost/stolen parcels.

 

 

Privacy & Security

We do not share any credit card information with any third parties, other than for the purpose of processing payments for the product you have ordered. We will only ask for and use relevant personal information necessary to conduct our business. All information collected for Calmbee Creations is for the sole purpose and use of Calmbee Creations. Calmbee Creations recognise and agree that the privacy of all personal information is important to individuals.